SERVICE AND SUPPORT
With the growth of product range being marketed by Datascrip and the capacity to statisfy customer, Datascrip set up Division that specially handles after-sale services. We call it - Service Division. In Service Division we provide the best service solution for our customers, consist of maintenance and repair for equipment/device such as: computer, digital electronic tools, mechanics and, electro mechanic tools, etc. Our commitment is to guarantee the product bought from Datascrip function well and last within normal usage period. Datascrip's Service Division provides services like : 1. Product Guarantee (after-sale service) 2. Product Repair and Maintenance Including regular service and maintenance, extended guarantee, contract maintenance. 3. Rental Equipment 4. Original Spare-Part Provision 5. Hardware and Software Installation 6. Training and Technical Consultation 7. Trade In Program There are two Service Divisions that are set up by Datascrip to deliver satisfactory customer service : • Canon Product Service Center • Other Product Service Center
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